Hotline
24-hour, 7-days-a-weekstandby service –
fast fault clearance in logistics systems
Our hotline is manned round the clock by qualified TELOGS employees who will immediately see to it that the necessary measures to eliminate the fault are taken. They can be relied on to make sure that the response times agreed on with you in the service contract are adhered to and that faults in your logistics systems are eliminated as quickly as possible.
If a service technician is required to eliminate the fault on-site, he or she shall have all the necessary tools and specialist tools with them in the service vehicle, meaning that there is no time-consuming searching for them when needed.
When it comes to clearing faults at the control level, we use remote tools in order to restore smooth operation of the system as quickly and cost-effectively as possible.
